Terms of Service
Last updated: 4 August 2026
These terms cover your use of the APT Coaching app. By creating an account you agree to them.
1. This is not medical advice
Before starting or changing any exercise or eating programme:
- Talk to a doctor if you have any medical condition, are pregnant or recently gave birth, take medication, or have been unwell or inactive for a long time.
- Tell your coach about every injury, limitation or health condition you have, and keep that up to date in the app. She can only work around what she knows about.
Stop exercising and seek medical help immediately if you experience chest pain, severe shortness of breath, dizziness, fainting, or pain that is sharp rather than ordinary muscle fatigue.
Physical training carries a genuine risk of injury. You take part at your own risk.
2. About the AI assistant
The app includes an AI assistant that answers questions about training and nutrition. Please understand what it is:
- It is software, not a person and not a professional. It can be confidently wrong.
- It does not give calorie targets or meal plans directly. If you ask for one, it prepares a draft and sends it to your coach. You only ever see a plan she has read and approved.
- Your coach has the final word on anything to do with your programme. If the assistant and your coach disagree, follow your coach.
- Your coach can read your conversations with it.
- There is a daily limit on messages.
Do not use the assistant for anything urgent or medical. It cannot help in an emergency.
3. Your account
- Give accurate information, particularly about injuries and allergies.
- Keep your login details to yourself. One account is for one person.
- New accounts must be approved by the coach before most features unlock. She decides who to accept, and may decline or suspend an account.
- You must be at least 16, and under 18s need a parent's permission.
4. Sessions, bookings and cancellations
- All times are Qatar time (GMT+3).
- Booking a session in the app reserves that time with your coach. Please cancel through the app if you cannot make it, as early as you can.
- Any cancellation or late-arrival policy — including whether a missed session still uses one of your credits — is agreed directly with your coach and is not set by the app.
- Your coach may need to cancel or move a session. She will contact you if that happens.
5. Packages and payment
- Packages contain a number of in-person sessions, online programmes, or both. Your remaining balance is shown in the app.
- Prices, refunds, expiry and any dispute about a payment are between you and your coach directly.
- If a balance in the app looks wrong, speak to your coach. She can correct it.
6. Exercise videos and content
The exercise animations, workouts and other content in the app are licensed to your coach for use here. They are for your personal use while you are a client. Please do not record, copy, download, redistribute or share them.
7. Using the app properly
Please do not:
- Attempt to access anyone else's information
- Interfere with, probe or attempt to break the app or its security
- Use the AI assistant to generate abusive, harmful or illegal content
- Share your account with someone else
- Use the app for anything unlawful
Accounts may be suspended for any of the above.
8. Availability
We try to keep the app working, but it is provided as-is. It may be unavailable at times for maintenance, or because of a problem with a service we rely on. Features may change or be removed.
9. Limits on liability
To the fullest extent the law allows, we are not liable for injury, illness, loss or damage arising from your use of the app or from following guidance in it, including guidance produced by the AI assistant. This does not limit any liability that cannot be excluded by law.
Coaching services themselves are provided by your coach personally, and your arrangement for those services is with her.
10. Ending your use
You may stop using the app and ask for your account to be deleted at any time — email the address below. We may suspend or close an account that breaks these terms.
11. Changes
These terms may be updated. Significant changes will be notified in the app, and the date at the top will change.
12. Governing law
These terms are governed by the laws of the State of Qatar.
13. Contact
Chafic El Nmeir
Email: c.nmeir@gmail.com
Qatar